Shipping Policy

Shipping Policy for Devora Gifting

Thank you for shopping at Devora Gifting! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.

Processing Time:

Order processing typically takes 3 business days. This includes order verification, product assembly (if applicable), quality checks, and packaging.
Processing time may be longer during peak seasons, holidays, or promotional periods. We will make our best effort to communicate any significant delays.

Shipping Options and Costs:

Delivery Time:

Delivery time depends on your location and the chosen shipping method.
Estimated delivery times are 5-7 business days.
These are estimates, and actual delivery times may vary. We are not responsible for delays caused by the shipping carrier or other factors outside of our control.

Shipping Destinations:

While we strive to ship to all serviceable locations, we reserve the right to decline an order and issue a full refund if, due to logistical limitations, carrier restrictions, or other unforeseen circumstances, shipping to the address provided is not possible. We will notify you promptly if this occurs.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to track the status of your shipment on the carrier's website.

Delivery Issues:

Failed Delivery Attempts: If the shipping carrier is unable to deliver your package after 2 attempts, it may be returned to us. We will contact you to arrange for reshipment or a refund.
Damaged or Lost Packages: If you receive a damaged package, please contact us immediately at sales@devoragifting.com. Provide your order number and photos of the damaged package. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund. For lost packages, please contact us after the expected delivery date has passed.
Incorrect Address: Please ensure you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order needs to be reshipped due to an incorrect address, additional shipping charges will apply.

If you have any questions about our Shipping Policy, please contact us at sales@devoragifting.com.